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Congratulations to all the
ICSP 2006 Award Winners
ICSP Golf Challenge...
Individual: Gary, Dexion Citiport
Team: MA Ball Plumbing / Drake International
(Luke Sinclair, Ross Hogan & Dominic Eggers, Tim Marget)
My Customer Rules...
Single Service Award: Joel Radcliffe, Europcar Asia Pacific,
Tullamarine Airport, VIC.
Consistent Service Award: Body Bronze, Bundoora, VIC.
Most Votes Individual: Julia, Howard Storage, Subiaco, WA.
Most Votes Business: Lend Lease Reception, The Bond, Millers Point, NSW.
My Customer Rules Finalists
ICSP Global Challenge...
Large Business: BUPA Australia
Medium Business: Genesys Laboratories Australasia
Small Business: Dental Health Services Victoria
ICSP Contact Centre Champion...
Award Winners:
Travis Firth, ANZ Call Centre
Leanne Churchill, Medibank Private
Salli Mott, SalesForce Australia
Lisa Gibbs, Drake Call Centre
Kym Kennedy, Medibank Private
Clare Malthouse, MBF
Evan Klose, Coles Myer Ltd
Neil Bagnall, Drake Call Centre
Hien Ngoc Tran, Coles Myer Ltd
Andrew Van-Elswyk, MBF
Lauren Henderson, Drake Call Centre
Benjamin Ensor, Medibank Private
Michelle Booth, SalesForce Australia
Highly Commended:
Aleisha Tracey, Medibank Private
Daniel Langley, Medibank Private
David Bayer, Medibank Private
Genesys Contact Centre Leader...
Award Winners:
Donna Van Wyk, MBF
Ashley Bone, Toll IPEC
Robert Uglesic, MBF
Amy-Louise Cook, Medibank Private
Donna Tyndall, MBF
Chris Katsivelos, SalesForce Australia
Highly Commended:
Sarah Rigg-McPherson, SalesForce Australia
Gavin Saunders , Medibank Private
PI Learning International Community Service...
Award Winner:
Sandy Papineau
GAPbuster Worldwide Customer Service Champion...
Award Winners:
Cathy Larmer, Australia Post
Amanda Campbell, Drake
Panna Leaver, BUPA Australia
Ava Bisset, Medibank Private
Georgina Wakim, Wentworth
Melanie Alexander, BUPA Australia
Wendy Surrao, Medibank Private
Jay Liebowitz, Infinity
Christina Moffat, Drake
Shane O’Neil, Medibank Private
Highly Commended:
Brett Eitzer, BUPA Australia
Jo-Anna Adie, Drake
WaiveStar Small Business, Division or Department...
Award Winner:
SalesForce Australia - Sony Contact Centre
 
Highly Commended:
Ozdare Corporation
CSC Australia, BHP Billiton Sydney Service Desk
Commended:
Drake Australia - Reception
Drake Medium Business, Division or Department...
Award Winner:
Virgin Money Australia
Highly Commended:
SalesForce Australia - Jetstar Contact Centre
Toll IPEC Large Business, Division or Department...
Award Winners:
ANZ Banking Group, Australian Call Centre
&
Medibank Private, Customer Services Division
QantasLink Retail Award...
Award Winner:
BUPA Australia Health, Norwood Branch
ICSP Supplier of the Year...
Award Winner:
Genesys Laboratories Australasia
ICSP International Outstanding Individual Award...
Ashley Bone, Contact Centre Leader, Toll IPEC
ICSP International Outstanding Business Award...
Virgin Money Australia
James Strong Award for Outstanding Leadership...
Jimmy Pham, KOTO
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