2010 - Retaining and Attracting Top Talent for 2010
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ICSP In House Programs are now available
Retaining and Attracting Top Talent for 2010
Breakfast
Workshop - Melbourne Only
and The Launch of 'My Customer Rules' & 'Most Admired' Awards
ICSP April Breakfast
Brisbane: Tuesday 20th April / Sydney : Wednesday 21st April / Melbourne : Thursday 22nd April 2010
Some reports have been predicting an avalanche of job candidates flooding the market in 2010 . However attracting and retaining quality staff will be key to delivering customer service excellence in the year ahead.
Michael Harvey - CEO CareerOne.com
Michael Harvey, CEO of CareerOne, will share the key highlights from CareerOne's 2010 Hunting the (Hidden) Hunters research report, which suggests that contrary to the predicted opening of candidate floodgates, people will be more considered when changing jobs in 2010. Conducted over the past three years - pre, during and post GFC, the findings show the changing nature of what motivates and attracts the different job hunting segments. Michael will explain the complexities of the job hunting market and the changes seen after the GFC. Customer Service Managers can apply the learnings to improve performance and retention levels of staff in their organisations by understanding what is triggering employees to look for new jobs in 2010 & what will attract them to employers and new positions.
Recruitment has never been about finding a person to fill the job.
The challenge is finding the person who is the 'best fit' and retaining them ...
Supported by our ICSP Expert Human Resource Panels in Each State
BRISBANE:
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Scott Roberts - Managing Principal, Cadden Crowe - Rubicor Group
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Peter Brown - General Manager, The Brooklyn Group
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Alison Twemlow - Stakeholder & Community Relations Manager, Leighton Contractors
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James Cadden - Principle, Cadden Crowe - Rubicor Group
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Morgan Stewart - People & Learning Manager, Dooleys Catholic Club
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Nicki Thorn - Manager Cabin Crew, V Australia
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Amanda Wilson - National Recruitment Manager, Salmat Ltd
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Louise Polednik - Client Portfolio Manager, PageUp People
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Scott Roberts - Managing Principle, Cadden Crowe - Rubicor Group
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Colette Smedie - Co-Director & GM, Right People Consulting
7.00am Registration and Networking 7.30am Breakfast -9.00am Finish
7.00am Registration and Networking 7.30am Breakfast -9.00am Finish
Tuesday 20th April 2010 - Tattersalls Club, 215 Queen Street , Brisbane
Wednesday 21st April 2010 - Novotel, Rockford Darling Harbour , 17 Little Pier Street , Darling Harbour , Sydney
Thursday 22nd April 2010 - RACV Club, Level 2, 501 Bourke Street , Melbourne
'Recruiting and Attracting Top Talent Interactive Workshop'
with Hogan Key Specialist: Shanyne Nealon, Director of Peter Berry Consultancy
Including an accreditation in the NEW Hogan Advantage Selection Report and 3 complimentary reports... presented by Hogan Assessments...This will add great rigor to your selection process...
Thursday 22nd April 2010 - RACV Club, Level 2, 501 Bourke Street , Melbourne 9.15am - 11.15am
| Breakfast: |
7.00am Registration / 7.30am Breakfast - 9.00am Finish |
ICSP Members: $70.00pp / ICSP Members: Table of 10: $650 |
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Non Members: $90.00 / Non Members Table of 10: $ 850 |
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Workshop: |
9.15 Registration / 9.30am Start - 11.30am Finish |
ICSP Members: $100.00 / ICSP Members: 4 or more : $80.00 pp |
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Non Members: $130.00 / Non Members: 4 or more : $ 110pp |
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Breakfast & Workshop: |
7.00am Registration -11.30am Finish |
ICSP Members: $150 / ICSP Members: 4 or more : $130 pp |
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Non Members: $190.00 / Non Members: 4 or more : $160pp |