ICSP is a professional body for customer service facilitated through a high performing Membership Network.
ICSP promotes and recognises organisations and individuals in Australia and New Zealand to improve service standards to World's Best Practice.
" We aim to provide world class resources for customer service professionals"
Tricia Olsen, CEO & Founder ICSP
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ICSP Membership Benefits
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- Major savings on over 70 ICSP National and International events for 2010
- Excellent Networking Opportunities to attend both open and member forums, offering a unique chance to meet and learn from some of Australia and New Zealand's Industry Service specialists.
- Brilliant Promotional Opportunities .. to profile member products and services at the ICSP Events and on the ICSP Website, which is frequently visited from around the world.
- Business Memberships...will be given a link from the ICSP Site through the membership directory
- Access to Australia and New Zealand leading Industry expertise, Keynote Speakers, Trainers, professional Facilitators and specialist service providers.
- Special bonus offers on advertising, education, products and support materials.
- Exclusive Member Access to an extensive range of International research, Benchmarking,White Papers and acess to previous power point presentations from 2003...some incredibly valuable information.
- Access to the ICSP's on-line professional support and advice
- Enhance your profile by promoting your commitment to customer service with the use of ICSP's Membership logo on your Corporate and promotional literature.
- The opportunity to participate in ICSP Professional Development Program. You can graduate to an Accredited International Customer Service Professional, Associate International Customer Service Professional, or even a Fellow International Customer Service Professional.
Membership Options
2010 Membership Prices
Membership is 12 months from the official Joining Date (Date payment received)
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ICSP INDIVIDUAL MEMBERSHIP
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| Individual Membership |
$349.00 inclusive of GST |
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Individual Membership allows service professionals an opportunity to extend their learning and education through the exclusive networking access to ICSP members and service providers. The ICSP membership is also designed to offer professional recognition to those who are keen to become involved and contribute to the Service Industry. Individual Membership is non-transferable and non-refundable.
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ICSP SMALL BUSINESS MEMBERSHIP
(up to 50 employees)
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$1,299.00 inclusive of GST + $65 joining fee per person |
- 5 staff members per Membership
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ICSP MEDIUM BUSINESS MEMBERSHIP
(50-300 employees)
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$2,999.00 inclusive of GST+ $65 joining fee per person |
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- 10 staff members per membership
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ICSP LARGE BUSINESS MEMBERSHIP
(300 and over employees)
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$5,999.00 inclusive of GST+ $65 joining
fee per person |
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- 20 staff members per membership
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Membership Application Form - Go to our Membership Registration page.
ICSP Member Conditions:
* Joining Fee of $65 per person is applicable to new member applications
* ICSP Membership is offered via an annual subscription on a 12-month renewable basis from the date of application.
* To receive benefits, members must quote their ICSP membership number.
* Membership fees are subject to change at the discretion of ICSP Management
* Membership is non-refundable, however is transferable to another employee (once only) within the same company
* Should the nominated member relocate, upon receipt of a completed Membership Form. Membership period will remain the same as the original membership. Joining fee applies.
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